WTF is operations?

Issue 104: A primer on overall operations in software and design ops

Aug 7, 2022

∙ Paid

Drawing of conveyer belt with nuggets on it. In the background there is a sign that says, "Danger. Be careful when the belt is in motion" with boxes labeled "value" next to it — An homage to I Love Lucy’s Job Switching episode

If you haven’t worked with operations (ops) teams before, it might feel nebulous what they do. Like many roles in tech, the origins go way back beyond the existence of startups and software development. Operations focus on the inner workings of your business to ensure it runs as effectively as possible. Wh…

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