WTF is a Chief of Staff?

Issue 246: Not just for The West Wing

The first WTF Series was WTF is a product designer? Due to the positive feedback, I figured it was time to bring it back with WTF is a Chief of Staff? At first glance, the title “Chief of Staff” (CoS) sounds like something out of The West Wing. Tech has a habit of borrowing roles from the military, and the CoS title originated in 19th-century Prussia. T…