Sketching as a strategy

Issue 59: The value of keeping things sketchy

A few years ago, I was interviewing a designer named Xin Xin. The interaction designer from IDEO was interviewing for the first product designer role I was hiring for at One Medical. Xin, whose name means "Spicy Happy" in Chinese lives by her name and gave a wonderful portfolio presentation and is an excellent storyteller. For design and research, stori…