Proof of Concept

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Computing Experience: The Other CX

www.proofofconcept.pub

Computing Experience: The Other CX

Issue 52: What if we treated computers like our customers?

David Hoang
Aug 8, 2021
7
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Computing Experience: The Other CX

www.proofofconcept.pub

Throughout my 16-year career in software design, we’ve been called various titles, but one aspect remained consistent…being user-centric. The term fighting for the user, spoken in the 1982 film Tron became a war cry for many in the practice of experience design.

Though the customer will forever remain the priority, the notion of customer obsession has le…

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